Frequently Asked Questions

Who can use Matter Match Migrator?

A single license allows one staff member to run Matter Match Migrator on one PC and import documents into one Clio account for a period of one month.
How long is a license valid for?

All licenses are valid for one month. If you need more time, you can always buy a second license. If you expect that your migration may take longer than a month, you should likely contact UniversalMigrator.com for a quote in mass-migrating all your documents all at once.
What if I have thousands of matters?

Matter Match Migrator is perfect for small firms with a small number of matters. If you have thousands of matters, you should contact the professionals at UniversalMigrator.com for a quote in mass-migrating your documents.
What if I have millions of documents?

Matter Match Migrator is perfect for small firms with a small number of documents. If you have millions of documents, you should contact the professionals at UniversalMigrator.com for a quote in mass-migrating your documents.
What if my documents have encoded names?

If you are coming from a system that uses encoded document names (like 45EACXD.pdf) you should contact UniversalMigrator.com for assistance in migrating your documents.
What if my documents are in a cloud system?

If you have documents stored in another cloud app (like ActionStep, NetDocuments, LEAP, or Smokeball), you should contact UniversalMigrator.com for a quote in mass-migrating your documents.